Ordering, Post & Packing

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    Carbon Footprints kept to a minimum!

    Pay via PayPal; you can pay with your credit card if you don’t have a PayPal account.

    Solution Graphics

    To place an order select more details on the book you are interested in then from the full details page select “add this to your basket” and press enter. Then fill in your delivery address details and click the button for PayPal, personal cheque or BACS transfer then click “request quote”.

    We then check the order, pack it carefully, weigh it, work out the cheapest way to send you the parcel, then send you an invoice with payment details including the cost of the order plus post and packing.  At this time you will be given the option of recorded or normal delivery. Once we receive payment we will post you the order.

    Shipping:
    We are not in the business of making money through post & packing.  Postage, packing, insurance (if required), are extra and will be charged at cost. We are happy to quote these costs for specific orders. We try and keep packing costs to a minimum by recycling materials wherever possible and also keep our carbon footprint low wherever we can by avoiding unnecessary paperwork. I have even been known to pushbike to the post office if the weather is good!

    We do ship Worldwide. Overseas Customers – your order may be subject to extra charges upon arrival in your own Country.
    Please contact us BEFORE placing an order. Thank you.

    Returns:
    We are happy to accept returns if not as described. Please contact us by email first.

    The books to be returned must be packed carefully, and securely, as we cannot accept back, or be held responsible for any damages incurred during the return postage.

    They want me to post it where?!

    IF YOU DO NOT RECEIVE A REPLY WITHIN 24 HOURS PLEASE EMAIL US at sales@polarbooks.net  – It could be an internet gremlin and we have not received your request 🙂